Knowledge assistants (RAG)
Chat assistants that answer from your documents, policies and SOPs, cite their sources, respect user permissions, and say "I don't know" instead of guessing.
AI & LLM development
We design and build generative AI systems — knowledge assistants, document intelligence, customer support agents and AI features inside your apps — for businesses in India and worldwide. Engineered like any production system: tested, secure, and with predictable running costs.
What we offer
Every AI project starts with a clear business problem and a way to measure success — not a model looking for a use case.
Chat assistants that answer from your documents, policies and SOPs, cite their sources, respect user permissions, and say "I don't know" instead of guessing.
Turn invoices, forms, contracts and scanned documents into structured data in your ERP or accounting system, with a review queue for low-confidence fields.
Website and WhatsApp agents that answer questions, check order status through your APIs, and hand off to a human with the full conversation.
Semantic search, summaries, smart replies and recommendations added to an existing mobile or web product, streamed in real time.
Agents that prepare reports, update records and draft follow-ups across your systems, pausing for human approval where it matters.
A short engagement to find use cases with real ROI, prototype the riskiest one, and give you accuracy, cost and privacy numbers to decide on.
Why Lachhan Software
Engineering-led delivery from a team founded by an engineer with 16+ years of production experience — not an agency that hands your project down a chain.
Talk to an engineerHow we deliver
Agree the problem, the users, the data available, and what "good enough" accuracy means for your business.
A working prototype on a sample of your real documents or workflows, with first accuracy and cost numbers.
Integrations, guardrails, permissions, evaluation suite, monitoring and an interface your team will actually use.
Roll out to users, track quality and cost in production, and improve with real feedback.
Technologies we use
Related work
FAQ
It depends on the use case, the data involved and the integrations needed. We usually start with a short, fixed-scope discovery and prototype so you see real accuracy and running-cost numbers before committing to a full build. After a first call we give you a written estimate.
We build on AWS Bedrock or enterprise model APIs that, by default, do not use your data to train their models. Data stays in the cloud region you choose, access is restricted by user role, and sensitive fields can be masked before they reach a model.
We are model-agnostic and choose per use case: OpenAI GPT and Anthropic Claude models for most tasks, smaller or open-source models where cost, latency or on-premise hosting matter more.
A working prototype on your own data typically takes two to four weeks. A production rollout depends on the number of systems to integrate and the review processes involved — we agree a timeline after discovery.
Yes. Most of our AI work adds capabilities — search, summaries, assistants, automation — to products that already exist, without rebuilding them.
Answers are grounded in your own data with source citations, the assistant is designed to decline when it can't find an answer, an evaluation set catches regressions before release, and high-stakes outputs go through human review.
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